Privacy Policy

Effective Date: May 27, 2026

Introduction

At Neely Creative, LLC DBA Barbara Neely Designs, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect personal data when you interact with our services, including SMS communication.

Information We Collect

Personal Information

We may collect personal information including your name, phone number, email address, and any message content shared during SMS communication or through our website contact forms.

Device Information

We may collect technical information such as IP addresses, browser type, device identifiers, and website usage data for security, analytics, and service improvement purposes.

How We Use Your Data

We use your information to:

Send SMS messages related to appointments, services, billing, order updates, or other business-related communication.
Respond to inquiries and provide customer support.
Improve our services, website experience, and communication processes.
Maintain business records and comply with legal obligations.

Message frequency varies depending on your interactions with us (for example, appointment reminders or order updates).

How We Share Your Data

Service Providers

Your data is securely hosted through trusted third-party service providers, including 17hats and its integrated texting service providers, for the purpose of delivering SMS messages and managing client communications.

Compliance and Legal Requirements

We may disclose information if required by law or when necessary to protect our legal rights, comply with legal proceedings, or enforce our policies.

Data Protection

Your personal information, including mobile opt-in data, will never be sold or freely given to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use encryption, secure storage systems, password protection, and other industry-standard safeguards to protect your personal information.

Access to personal data is limited to authorized personnel who require access to perform business-related duties.

Data Retention

We retain your personal information only for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

Your Rights

Access and Updates

You may contact us at any time to request access to, correction of, or updates to your personal information.

Opt-Out of SMS Communication

Message and data rates may apply. You may opt out of automated SMS communications at any time by replying STOP to any text message you receive from us.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Significant updates may be communicated through our website or other appropriate channels.

Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Neely Creative, LLC DBA Barbara Neely Designs
202 S Mill St
Marionville, MO 65705
Email: barb@barbaraneelydesigns.com
Phone: 417-501-6757
Website: www.barbaraneelydesigns.com